The information contained in this website is for general information purposes only. The information is provided by Watchbrokers Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Watchbrokers Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Watchbrokers Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Watch Brokers offers a 1 year guarantee on all goods. All goods are pre-owned, unless stated. All goods are as described. Watch Brokers makes every effort to ensure there are no errors, Watch Brokers accepts no responsibility for any errors there may be.
This website and its content is copyright of WatchBrokers Ltd - © 2015. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
We are not authorised dealers for any of the manufacturers we feature on the site, we are independent and privately owned company. Except where noted otherwise brand names are the trademarks of their respective owners.
Pre-Owned - Our Pre-Owned watches are valeted by our Watch Technicians before they are sold on our Website.
Pre-Owned Unworn - This is a Watch that has not been worn before. Sometimes they have been unwanted gifts or formerly Authorised Dealer Stock. They will be in excellent condition and like new.
Payments - We accept several payment methods:
Watch Brokers use the highest levels of security on all payment card orders. Our online payment system uses Verified by Visa (VbV) and MasterCard SecureCode which are the extra Security Checks used by both Credit Card Companies. Both systems work with your existing Credit Card once your Credit Card is registered (if not already). They are convenient, easy to use and work with your existing card, providing an extra layer of security. To learn more about both systems please contact your Credit Card Issuer.
If you have already registered you just need to enter your personal VbV or MasterCard SecureCode password as indicated in the box when making a purchase to continue. In addition, we have had our Website approved by the TrustWave PCI program this is a global standard that audits E-commerce websites for security holes and to make sure the owners are implementing Security best practices.
Prices - Watch Brokers have taken great care to ensure that prices are correct. However, if any errors have been made, Watch Brokers reserves the right to reclaim the difference from the customer. All prices include VAT where applicable.
Delivery - All deliveries are made using the Royal Mail's 'Special Delivery' Service. This is the preferred Delivery method of the Jewellery Industry in the UK because items are sent through a separate, secure channel from the regular post. The progress of this delivery is monitored at every stage via a bar-code tracking system. The Royal Mail guarantee that your item will arrive between 9.00am and 13.00pm on the next working day.
Deliveries must be signed for by an adult (defined as person aged 18 or over) at the given address, once signed for responsibility for the order is transferred to the customer. All liability for loss, damage or theft is transferred from Watch Brokers to the customer. Any parcel which has been damaged or tampered with should not be signed for and delivery should be refused.
Delivery to any location within the UK is free. For deliveries outside the UK the cost will vary according to the weight and destination of the parcel, please contact us for further details. The customer is liable for all return postage costs unless this is agreed in some durable form by a Watch Brokers representative.
Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. Watch Brokers shall not be liable for any delay in delivery of the goods that is caused by a force majeure event or the customer's failure to provide Watch Brokers with adequate delivery instructions or any other instructions that are relevant to the supply of the goods.
Delivery Address - Watch Brokers will deliver the goods to the delivery address given by the customer on its system at the point of purchase. In all other cases, Watch Brokers will comply so far as is reasonably practicable with any lawful instructions concerning the goods given or confirmed in writing (which shall include email or fax) by the customer while the goods are in the possession of Watch Brokers, provided that Watch Brokers shall be entitled to additional payment for any services provided in pursuance of any such instructions. Where the instruction involves a change in the delivery address, Watch Brokers will be entitled to charge for any additional postage costs to the new delivery address. Please note, however, that Watch Brokers will usually only deliver to the customer's billing address.
Risk and Title
i. The watch will be our responsibility from the time of delivery to our offices.
ii. Ownership of the watch will only pass to us when you receive full payment of all sums due in respect of the watch
i. The price quoted in the valuation will be in UK Pounds Sterling and be defined as the net cost; please see the VAT margin scheme for further details. Companies should enquire as to their VAT implications.
ii. All prices quoted in the valuation are given in good faith and are derived from a number of factors including the information supplied by you about your watch. Inaccurate, false or misleading information by you will result in an inaccurate valuation which cannot be relied upon by you.
iii. If for some reason an error in the valuation quoted has occurred, we will rectify the price as soon as reasonable practicable after notification of the mistake. No liability whatsoever can be accepted by Watch Brokers for accidental mistakes or errors caused by system failures.
i. Payment will usually be made by BACS transfer and cleared funds may take approximately 3 working days to arrive after payment has become due depending on the Banks involved and the transfer method. No liability is accepted by Watch Brokers for any delay which was unavoidable in the circumstances.
ii. All payments made by Watch Brokers shall be in UK Pounds Sterling and paid to such account as you may notify Watch Brokers. We will not make payment by cheque. We will not make payment to a nominated third party. International sellers may be subject to an additional bank charge. Please contact us for more details.
iii. We reserve the right to pay by any other appropriate payment method when and where reasonable.
iv. Payment will not fall due if we rescind the contract within a reasonable period after the physical examination by a qualified watchmaker or technician.
v. Any outstanding monies owed to Watch Brokers, including servicing costs, will be deducted from any payment.
The Seller warrants that:
i. all the information supplied during the valuation process is accurate and true
ii. the watch is not subject to undisclosed finance
iii. to the best of the Seller's knowledge and belief, the watch has not been an insurance write-off or has been subject to substantial remedial repairs
iv. the serial numbers and documentation are genuine and accurate and that the watch has not, to the best of the Seller's knowledge and belief, been tampered with
v. there are no undisclosed physical defects or problems with the watch that a prudent purchaser would want to be informed of
vi. there are no undisclosed "title defects" with the watch that a prudent purchaser would want to be informed of
vii. the Seller is the legal owner of the watch, has the right to transfer the full unencumbered legal title and full ownership of the watch to the Company
viii. no other person has any claim to the watch whether legal, equitable, possessory or otherwise.
Once a sale has been agreed (between the buyer, Watch Brokers, and the Seller), the Seller can only cancel with the express written permission of Watch Brokers. The Seller will be liable for any consequential loss of profit to Watch Brokers or any charges incurred, which will be detailed to the Seller before the cancellation request is approved.
Buying in Slip
All sellers further agree to the following conditions:
i. You hereby confirm that the watch is your property and that you are entitled to sell free from any charge, lien, burden or adverse claim, including all hire.
ii. You accept that every element in the description of the watch, including its make, model and serial number, is a material and essential part of its identity and that the absence or non-fulfilment of any such element renders the watch in the perception of Watch Brokers and you radically and fundamentally different from the watch that the you have agreed to supply.
iii. You undertake that you have not concealed any fact or matter concerning the identity, quality, history, provenance, authenticity, legal status or general character of the watch, which might reasonably be regarded by a reasonable and prudent buyer in Watch Brokers's position as material to, or otherwise liable to influence, the decision to buy the watch.
iv. You understand that you are fully responsible for any breach of the preceding conditions and remains so until discovery of such breach by Watch Brokers. You are also responsible for any defects in design, material or workmanship, latent or otherwise.
i. The watch will be inspected by a Watch Brokers representative prior to completion of the sale. A revised valuation may be given where: the watch does not fully comply with the information provided during the valuation process, the condition is such that it has a substantial impact on the value of the watch, other relevant factors not disclosed affect the valuation and/ or for any other applicable reason.
ii. In addition to the initial valuation, the watch may be physically inspected by a watchmaker either before or after you have agreed the valuation or sale contract. If the physical inspection by the watchmaker is carried out after the written contract has been completed and agreed by you, we may rescind the contract for any serious defect subsequently discovered in the watch by such an inspection.
iii. This inspection can be carried out at any time the watch is the property of Watch Brokers.
i. The watch must be delivered by you to designated premises allocated by Watch Brokers at your risk and expense. The watch is your responsibility until it reaches the offices of Watch Brokers. You should ensure that you package the watch appropriately to prevent any damage to the item while in transit. We recommend that you obtain proof of posting and have appropiate Insurance.
ii. Obtaining adequate insurance for the item while in transit is your responsibility.
Servicing and Refurbishment Costs
Where you have authorised (whether orally or in writing, which shall include e-mail correspondence) any servicing, refurbishment or other work to be carried out on your watch, you will be charged for this work in accordance with the price agreed between us and you. Please note that estimates by Watch Brokers are given in good faith, but are estimates only. Please note that if Watch Brokers arrange for a third party to prepare a quote for servicing or other work to be carried out on your watch, but you do not proceed with the work in question, an administrative charge may apply.
Watch Brokers shall have a lien on all goods in their possession which are the property of you to secure payment by you of all sums due from you to Watch Brokers.
A part exchange allowance will be agreed between Watch Brokers and the Seller in tangible form. Where an order is cancelled (by either party) in which a part exchange is involved, Watch Brokers may at its sole discretion offer either a return of the watch or payment of the part exchange allowance.
i. Any watch in the possession of Watch Brokers is covered under our insurance policy, the replacement value which will be defined as latest and most accurate trade sale valuation, less any outstanding costs owed to Watch Brokers in the form of advertising, postage, servicing fees or any other charge.
ii. In the event of loss or damage to your watch incurred whilst in the possession of Watch Brokers, settlement will only be made to you once settlement has been received by Watch Brokers from the insurance company.
Limitation of Liability
Nothing in these conditions shall limit or exclude Watch Brokers's liability for:
i. death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
ii. fraud or fraudulent misrepresentation;
iii. breach of the terms implied by section 12 of the Sale of Goods Act 1979;
iv. defective products under the Consumer Protection Act 1987; or
v. any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability.
Watch Brokers shall under no circumstances whatever be liable to the Seller, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the contract; and
The Supplier's total liability to the Seller in respect of all other losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the goods, namely the prevailing Watch Brokers valuation.
Events outside of Watch Brokers's Control
Watch Brokers will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under a contract that is caused by events outside its reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: - strikes, lock-outs or other industrial action; - civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; - fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; - impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; - impossibility of the use of public or private telecommunications networks; - the acts, decrees, legislation, regulations or restrictions of any government; and - pandemic or epidemic.
Watch Brokers's performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and Watch Brokers will have an extension of time for performance for the duration of that period. Watch Brokers will use its reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which its obligations under the contract may be performed despite the Force Majeure Event.
i. If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
ii. A waiver by us of any default will not constitute a waiver of any subsequent default.
iii. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
If any court or competent authority decides that any of the provisions of these terms and conditions or any provisions of a contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
No variation of this agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).
Third party rights
No one other than a party to this agreement shall have any right to enforce any of its terms. The Contracts (Rights of Third Parties) Act 1999 is expressly excluded.
Our Right to Vary These Terms and Conditions
i. We have the right to revise and amend these terms and conditions from time to time.
ii. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we agree to purchase your watch (in which case we have the right to assume that you have accepted the change to the terms and conditions).
Governing Law and Jurisdiction
i. This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
ii. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims). "Watch Brokers" is a trading name of WATCHBROKERS Ltd., whose registered office is at 49 Rodney Street, Liverpool, Merseyside, England L1 9EW, registered in England & Wales under company registration number 07335882.
If you are a consumer, nothing in these terms and conditions will affect your statutory rights.
You have 7 working days (from the day after you receive your watch) to cancel the contract for your order with us. You will be refunded on condition that the watch is returned in its original condition and with all associated items, including its box and any paperwork. On arrival, the watch will be inspected by us, and if it is found to have been marked, there will be an additional charge for any refurbishment that is required to return the watch to its original condition. Customers are liable for any return postage/delivery costs and must ensure that the item is fully insured. We recommend that you obtain proof of posting/delivery.
Any returns for any reason must be arranged by calling and emailing Watch Brokers at firstname.lastname@example.org. All Watches must be returned in the same condition as delivered.
Watch Brokers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/6/2012.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is WATCHBROKERS Ltd of 49 Rodney Street, Liverpool, Merseyside, England L1 9EW.
What We Collect
We may collect the following information:
What we do with the Information We Collect
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by telephone or e-mail.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please either email us at: email@example.com or click on the unsubscribe link, which is displayed at the end of our e-mail correspondences.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our servers implement the SSL (Secure Sockets Layer) with up to 256 bit encryption to ensure the safety of your information. In addition, we have extended Validation on our Website Certificate. This means our Company has gone through extra checks from the Certificate Issuing Authority to avoid Fraud. More information can be found at: www.geotrust.com/ssl/extended-validation-ssl
Our servers also comply to PCI DSS (Payment Card Industry's data security standard), to ensure the safe taking of payments.
We do not store any of your Payment card details on our servers.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Where we store your personal data
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL (Secure Sockets Layer) technology. In particular, our servers use GeoTrust SSL with up to 256 bit encryption to ensure the safety of your information. Our servers also comply to PCI DSS (Payment Card Industry's data security standard), to ensure the safe tacking of payments.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal information to third parties:
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 32-34 Greville St, Hatton Garden, London .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.